Quantity or quality?
Stop using a "leads, now" strategy, and improve conversion

By Chris Scott | Chief Digital Officer

In my experience working in B2B marketing, especially within the fast-paced technology sector, I’ve noticed a relentless demand for instant results. Clients often want leads delivered yesterday, prioritising quantity over quality. 

While this might inflate pipelines with high volumes of contacts, the reality is that these hurried leads often fail to deliver meaningful business value.

The result?

Sales teams are inundated with unqualified prospects, leading to frustration, inefficiencies and reduced conversion rates.

I believe we need to challenge this mindset. It’s time to focus on strategies that drive sustainable growth by leveraging technology and AI to deliver higher-quality engagement.

The problem with speed over strategy

Speed often takes precedence over strategy in lead generation, especially when there’s pressure to deliver results quickly. Shortening the engagement cycle might seem like a quick win, but it usually comes at the expense of lead quality. Ultimately, this benefits no one.

Overloaded pipelines with low-quality leads can harm your business in the following ways:

  • Erodes trust: Between marketing and sales teams, reinforcing the perception that marketing doesn’t deliver value
  • Drains resources: Time and effort spent chasing unqualified leads reduces overall efficiency and frustrates sales teams
  • Compromises strategy: Shifts focus from creating sustainable, long-term growth

Instead, I advocate for demand generation systems that balance quality and quantity while aligning with a clear marketing strategy.

Using AI to nurture prospects

AI tools are transforming demand generation by enabling scalable and personalised lead nurturing. For instance:

  • Conversica: Automates two-way conversations with prospects, keeping them engaged beyond the initial interaction
  • AI Agents and conversational forms: Provide immediate responses to prospect enquiries, which improves engagement
  • Content personalisation platforms: Dynamically adjust messaging based on behavioural data

By integrating AI into your marketing funnel, you can:

  1. Deliver personalised messaging that resonates with prospects
  2. React swiftly to shifts in prospect engagement
  3. Equip SDRs and BDRs with actionable insights into buyer behaviour

This alignment between AI and your overall strategy means resources are focused on high-value leads, so less effort is wasted.

Data dominates 

I cannot stress enough how critical high-quality data is in effective lead nurturing – it’s the backbone of effective campaign delivery. Clean, accurate and actionable data enables segmentation that goes beyond basic demographics or firmographics. 

Without it, it’s impossible to personalise messaging or move prospects smoothly through the funnel. 

Here are three actionable steps to improve your data:

  • Invest in enrichment tools: Tools like Ocean.io and Clearbit enhance existing datasets, providing a fuller picture of your prospects
  • Focus on segmentation: Group prospects by behaviour, needs and pain points to target them more effectively
  • Use predictive analytics: Anticipate future needs and tailor outreach accordingly

Segmented campaigns can achieve:

14% higher open rates and 101% higher click-through rates

compared to non-segmented campaigns^

^Campaign Monitor

Collaboration between marketing and sales

Aligning marketing and sales is critical for any successful demand generation strategy. 

Here’s how to foster alignment:

  • Establish regular check-ins: Build in simple huddles and feedback loops to review lead quality and conversion barriers
  • Set shared goals: Align KPIs like pipeline value and conversion rates
  • Share insights: Marketing should provide sales with data on engagement patterns and behaviours

When teams are aligned businesses see:

36% higher customer retention and 38% higher sales win rates*

*Marketing Profs

Measure, optimise and repeat (successes)

Tools like HubSpot, Salesforce and Marketo have been instrumental for me in tracking KPIs such as cost per lead and conversion rates. 

But the most crucial metric is pipeline value. Consider: what’s the likely, calculated return? 

Here are best practices to help you determine the effectiveness of your campaigns:

  • A/B testing: Experiment with messaging and personalisation to identify what works best
  • Monitor KPIs: Focus on metrics that tie directly to revenue impact
  • Iterate regularly: Refine strategies based on performance data

Conclusion

The drive for immediate results often compromises long-term revenue potential. From my perspective, focusing on quality before quantity and leveraging AI to engage prospects intelligently can transform demand generation strategies. Ultimately, it provides impact and value back into the business.

By building on a foundation of AI and high-quality, measurable data, we can deliver true value in your business, enhance collaboration and drive revenue growth without sacrificing the integrity of the pipeline value.

I believe it’s time to move away from “leads, now” and towards a more sustainable, data-driven approach that prioritises longer-term meaningful engagement. 

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Want to get more insights like this? Connect with Chris on LinkedIn and continue the conversation.