It’s no secret that B2B marketers face a constant challenge: how to truly connect with their audiences. And where today’s B2B buyers are inundated with information, creating content that differentiates your brand, while still resonating with audiences, has never been more critical.
Why? Because B2B buyers are, at their core, just like B2C buyers – human and emotional. Research shows that 95% of human decision-making is driven by emotion and instinct, rather than pure logic1. As humans, we are naturally drawn to what feels safe and familiar, so it’s no surprise that most B2B buyers tend to favour better-known brands, even when those brands have inferior products or higher prices2. Familiarity breeds trust, and trust feels like the safe option.
This means that strong brand awareness has never been more important for B2B organisations. Buyers are more likely to trust and choose a familiar name, even if it’s not logically the ‘perfect’ solution or product for them.